Frequently Asked Questions

To make an appointment call us at (419) 354- 3986.

We make it a priority to see sick and injured pets right away. If you have

an emergency then call us and we’ll help get you the care you need.

Some signs and symptoms to look for to determine whether your pet

needs to be seen right away include: pale gums, trouble breathing,

prolonged lethargy, not eating or drinking, not peeing or pooping,

excessive pain, bleeding, vomiting or diarrhea. Some serious conditions

may be hard to spot, so if you notice that your pet may not be feeling well

then do not hesitate to call. If you have an emergency outside of our

hours of operation then call the Veterinary Emergency Center in Maumee

at 419) 708-5799 or Medvet in Toledo at (419) 473-0328 or West Central Ohio Veterinary Emergency Services in Lima at (419) 221-0269.

We are open Monday through Friday 8 AM until 6 PM, Saturday from 8 AM

until 1 PM, and closed on Sunday.

To refill a prescription you can either complete our online Refill Request form or you can call us at (419) 354- 3986.   We will call you when your medication is ready to be picked up.  You can anticipate that we will have your medication ready within 24 hours.  

At this time, we do not price match. We do everything we can to make

sure your visits are as easy and painless as possible, and one way we do

this is by keeping our prices for services as low as possible. We’re a

small, locally owned hospital, and we’ve found that by not price matching

the much larger corporations, who may be able to get better deals on their

medications, we’re able to save you money overall by keeping our prices

for services as low as possible. Services like office visits, vaccinations, spays, neuters, dental cleanings, Tech visits, and emergency surgeries that the online pharmacies don’t provide.

Yes, we partner with A Trusted Journey to provide cremation services for

you.  You can memorialize your pet with several options such as a clay paw print, custom urns and other options.  Call us at (419) 354- 3986 to schedule a time to come in and select the options that work best for you and your family.